Payment Policies

• Deposit must be received by the “Deposit Due Date” printed on your invoice. If payment is not received by this date, your order is subject to cancellation.

• Orders are not confirmed until your deposit has been received.

• Balance must be paid in full by the “Balance Due Date” printed on your invoice.

• Additional seats may be ordered, if necessary and available, and must be paid for by credit card when you call to add seats to your order.

• Payment cannot be accepted at the theatre.

• No credits or refunds.

Payment Options

Credit or Debit Card: We accept any credit or bank card with a Visa, MasterCard, or American Express logo on it.

To pay with a Credit or Debit Card, please call us at 1.888.278.7769 between 8:30 AM and 5:00 PM (Eastern Time).

Check or Money Order: We accept one check for payment of your deposit and one check for payment of your balance amount. Please do not send individual checks from your students. Checks and money orders should be made out to ARTSPOWER and mailed to:

ArtsPower Field Trip Series
39 South Fullerton Avenue
Montclair, NJ 07042-3354

PLEASE WRITE YOUR “CLIENT ID” NUMBER IN THE MEMO SECTION OF THE CHECK.

Purchase Orders: If paying with a purchase order, please fax or mail the P.O. as confirmation of your order. Our fax number is 973.744.3609 and our address is listed above.

• All purchase orders must be received within 14 days of your order to avoid the risk of cancellation.
• Please attach a copy of your invoice to the purchase order.
• Please include your ArtsPower CLIENT ID number, school name and address, date and time of the performance, theatre name and location, and the total number of seats ordered on the purchase order.
• When sending a check, please follow the instructions for check payment listed above.

• Please arrive at the theatre 30 minutes before curtain time.
• Bring a copy of your Field Trip Invoice to the theatre as we do not issue tickets.
• Please ask your students to dispose of any food, drink, candy, or gum before entering the theatre.
• The use of any video or audio recording device is strictly prohibited by the Actor's Equity Association.  

• IF A PERFORMANCE IS CANCELLED
  If we cancel a performance due to bad weather, we will call you at home the morning of the performance to notify you of the cancellation.
• ARTSPOWER SNOW PROMISE
  If a performance is cancelled due to snow, we will call you when schools reopen to discuss rescheduling your performance. If you are unable to attend the rescheduled performance, we will issue you a full refund. That’s our promise!